Ask Jagmal Singh, Chief Technology Officer of Janio Asia, about his top priority, and his answer is: “Keeping our customers happy.”
Janio is a technology company that provides seamless end-to-end logistics solutions in Southeast Asia for companies that sell physical goods (like coffee makers) on platforms such as Shoppee and Lazada.
Imagine the complexity of cross-border logistics today. “You can have an online shop in Indonesia, selling a product manufactured and stored in Vietnam, to a customer in Singapore!” Jagmal explains.
Janio’s work is to coordinate logistics to get that product safely and on time to the customer.